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This accessibility statement applies to the Buddle website

This website is run by us and we want as many people as possible to be able to use it. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen and without content being truncated or overlapping
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

https://mcmw.abilitynet.org.uk/ has advice on making your device easier to use if you have a disability.

How accessible this website is

This website has been designed and developed following accessibility best practices, but as it has been published recently (December 2023), it has yet to be independently audited by WCAG 2.1 AA standards.

Feedback and contact information

If you need information on this website in a different format like large print, or Braille:

We’ll consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, contact us using the contact details on 08458 508 508, or email us at [email protected].

Enforcement procedure

The Equality and Human Rights Commission is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service.

Contacting us by phone or visiting us in person

You can contact us by telephone on 0345 8508 508.

Or you can visit us in person and our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language interpreter. Our London office address is:

10 South Colonnade, Canary Wharf, London, E14 4PU

Technical information about this website's accessibility

We're committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

As this website is new and has not been audited yet, compliance with the Web Content Accessibility Guidelines version 2.1 AA standard, is to be confirmed.

Non-accessible content

At the time of this accessibility statement’s publication there is no known content listed as non-accessible. This is subject to change, after conducting the first independent website audit.

Disproportionate burden

At present there are no plans to use the dipropionate burden exemption clause.

What we're doing to improve accessibility

We're working towards WCAG 2.1 AA certification and planning to conduct the website’s first WCAG 2.1 AA accessibility audit in H1 2023. We also plan to continue testing during 2023-2024 in a programme of continual assessment.

Preparation of this accessibility statement

This statement was prepared on 12 December 2023.