These terms apply when you book a training course or other event with Buddle. Please read them carefully before you place any orders on our website, as they set out important information about your and our rights and obligations.
You must agree to these terms before you place your order and you must be a resident of the UK.
Your attention is particularly drawn to clause 8 ('Our responsibility to you') of these terms, which sets out important limits and exclusions of our liability to you.
We are Buddle, a Sport England Lottery-funded programme whose registered offices are SportPark, 1st Floor, 3 Oakwood Drive, Loughborough, Leicestershire, LE11 3QF.
1. Booking a course or an event
1.1. Our acceptance of your booking will take place when we email you with a booking confirmation. If you have not received an email confirming your booking, you should contact us because no contract exists between you and us until you have received confirmations.
1.2. Where we cannot accept your booking, we will tell you that this is the case and explain why (for example if a course is fully booked) and you will not be charged.
1.3. We will give details of the training course or event and a brief outline of its contents on our website. The materials and contents in each course or event are subject to change and we cannot guarantee that the content will be identical to that stated on our website.
1.4. It is your responsibility to make sure that you book a training course or event that is suitable for you. If you require any further details before you place a booking please contact us.
2. Making changes to your booking or cancelling your booking
2.1. If you wish to make a change to the training course or event you have booked, please contact us as soon as possible. We will let you know if we are able to make the change you ask for.
3. Our rights to make changes
3.1. We may change the training courses or events where we need to do so because there have been changes in applicable laws or regulations or where we need to make practical or operational changes to improve the training course or event or for your security or protection.
3.2. If for any reason we need to make any significant changes to the training course or event, we will let you know as far in advance as we can and we will either cancel your booking or transfer your booking to another training course or event (where an alternative exists).
3.3. The training course or event cannot be sold to any third party by you and if we find that you have done this, we reserve the right to deny access to any third party and we will not have any liability to that third party.
4. Providing the training course or event
4.1. It is your responsibility to ensure that you or anyone that you book on the training course or event are physically able to attend and take part. If any specific access arrangements are required, you should make these known to us at the time of your booking.
4.2. When you book a training course or event, we will supply you with all relevant details including such things as the location, the time and any enrolment requirements or joining instructions.
4.3. Where we need to cancel, postpone or delay a training course or event due to matters outside of our control, we will contact you as soon as possible to let you know. We will not be liable for cancellations, postponements or delays caused as a result of any matters outside of our control.
4.4. We reserve the right to refuse to allow you, or any person booked by you, to participate, or continue to participate, in the training course or event if you or any person booked by you:
- 4.4.1. cause offence or injury to yourself or other participants;
- 4.4.2. arrive significantly after the training course or event has started
- 4.4.3. behave inappropriately;
- 4.4.4. do not meet the minimum age requirement (if any) for the training course or event.
5. Your rights to end the contract
5.1. If you are a consumer then you may have a legal right to change your mind within 14 days.
5.2. If you are a consumer and do want to change your mind within 14 days, you should contact us by sending an email to [email protected] or calling us on 0113 274 4802.
6. When we may end the contract
6.1. We may end the contract for a training course or event at any time in situations including the following:
- 6.1.1. Where we removed you, or any person booked by you, from the training course or event due to one of the reasons listed in clause 4.4; or
- 6.1.2. You do not provide us with information within good time, that is necessary for us to provide the training course or event.
7. Our liability to you
7.1. If we breach these terms or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time the contract was made, it was either clear that such loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).
7.2. We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage.
7.3. Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
8. How we use personal data
8.1. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what information we collect and hold about you, and how we collect, store, use and share such information.
9. Intellectual property rights and confidential information
9.1. Where we give materials during a training course or event, all intellectual property rights in any such materials shall be owned by Buddle or any person who has given us the right to use them. You have no rights to alter, copy or otherwise deal with any of the materials that we give to you unless we expressly allow you to do so.
9.2. In the event that we disclose any confidential information to you, you agree that you shall not at any time disclose to any person any such confidential information except as may be required by law, court order, or any governmental or regulatory authority.
10. General
10.1. We may transfer Buddle’s rights and obligations under these terms to another organisation. We will contact you to let you know if we plan to do this. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
10.2. No one other than us or you have any right to enforce any of these terms.
10.3. If either party delays or fails to enforce any of its rights under this agreement at any time, this will not be a waiver of that party’s entitlement to enforce that right if there is a further breach of the same provision.