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Engaging your community

A Community Asset Transfer should be driven by, respond to the needs of and have clear benefits for the local community it serves.

To help build a case, demonstrate that an asset is needed, and to get to know the community you are working in, organisations should engage with them and get the views of a wide range of people.

Different groups to engage with can include: 

An asset transfer project is likely to benefit and provide opportunities for a several different groups within your community. These groups will likely need to be engaged in different ways and at different times, so it’s important to think about how you’ll do this.

Think about the needs of people with long-term health conditions or disabilities, women and girls, older adults, the LGBTQ+ community, those from ethnically diverse communities and different religions, and lower socio-economic groups.

You should also use your engagement efforts to identify and listen to those who may feel negatively towards your organisation or the asset you are taking on, as this will help you understand their concerns and identify ways to respond and address these. 

Review our understanding and communicating with people or market research webpages for more information on how you can engage with people and understand their motivations.

The Youth Sport Trust, in partnership with Sport England, have also developed a youth voice toolkit to help organisations actively seek the view of young people. 

  • Engagement ideas

    • Speak to people in the local area by attending local events and talk to local businesses and their customers.
    • Contact local groups and organisations and offer to visit to talk about your plans.
    • Hold an open day or free participation events and have volunteers on hand to talk to people and collect their views via informal discussions, short surveys, or comments boards.
    • Send out online surveys through social media and post these on any local community groups.
    • Design a leaflet or poster with details of your proposals inviting feedback via a survey or at an event and circulate these in the local area. 

    Whatever engagement methods you use, it’s important that these are inclusive, accessible, encourage collaboration, are well recorded and followed up.

    Once you have people’s views, you should keep them updated on any progress via your website, social media channels, email, or newsletter. Locality have a good toolkit to help you engage with your community in a meaningful way.

    If your organisation requires funding to take on or enhance an asset, or planning permission is required to develop it, it’s likely that decision-makers will want to see evidence of wider community engagement.

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